Back
Intercom
Pre-IPOOTC.INRCCurrent

Intercom

Customer Messaging Platform

Company website ↗
Foundation year: 2011
Investment volume
$241M
Employees
600

About

Intercom provides a customer communication platform for teams in web and mobile businesses. Their platform enables these teams to interact with customers on their websites, within web and mobile applications, and through email.

Intercom offers three main products: Messages, Inbox, and Articles. Messages allows companies to send targeted messages via email, push notifications, and in-app messages, triggered by time or user behavior. Inbox enables companies to manage conversations with leads and customers at scale by assigning, replying, and closing interactions across the company's website, app, email, and social media. Articles allows companies to create a help center for customer support.

The company claims that 30,000 businesses use their platform. Intercom is headquartered in San Francisco and has offices in London, Chicago, Dublin, and Sydney.

Headquarters

San Francisco, CA, US

Team

Co-founder and CEO - Eoghan McCabe, Co-founder and CTO - Ciaran Lee

Investors

Bessemer Venture Partners,
Index Ventures,
Iconiq Capital,
Social Capital,
Kleiner Perkins Caufield & Byers